Lang Rich
I'm an digital transformation leader with over 30 years of experience working across the United States and Canada on the agency side, In-house and with start-ups funded by leading venture capital firms.
During my career, I've helped global brands create powerful, meaningful, multi-channel touch-points for some of the world's best known brands helping them among many efforts from brand identity, rethinking customer experience channels to leading large-scale digital initiatives across campaigns, social media, mobile experiences, and native apps.
Currently, I help craft digital strategies for Fortune 1000 businesses with a team of amazing creative thinkers, technologists and builders through customer engagement insights, user experience, content development, interaction design and digital touch point development.
The future of retail will be considerably different from what it was in the past due to developments such as the proliferation of automation, omnichannel shopping, and the growth of e-commerce. Innovations in these areas are only going to pick up the pace and become more exciting from here on out.
Today’s consumers demand a superior customer experience. As a result, businesses are constantly looking for new ways to stand out and meet these high expectations. From developing new products to streamlining processes and services, entrepreneurs must continually invent new ways to remain relevant and profitable.
Successful design organizations run on leadership, creativity and team collaboration. During my career working for design boutiques, global agencies and in-house design teams I have discovered how a strong vision mixing a great humanity of work hard/live life balance builds confidence and performance in creative teams.
Recently, I had the chance to engage and interview recent graduates of a well known design bootcamp on the things they will need going forward in their careers.
It's easy. Follow what I'm doing online and reach out.
